The short version
We collect what you type into our forms and the assistant, use it to answer you and to do the work you order, and keep a copy in our email service so leads do not get lost. We do not sell it, we do not run ad tracking, and we delete it when you ask.
What we collect
- Scorecard, contact and order forms: your name, email, business name, website, the cities you serve, the plan you picked and your message or answers.
- Call request form: the same details plus your phone number if you ask us to call, whether you want a phone or video call and which app, your preferred day, time and time zone, and the topic.
- Sound Check, the assistant: the questions you tap or type are handled in your browser and kept only for that browser tab. Only if you send a question to the team do we receive your name, email, optional website, your question, the conversation so far (the topics and questions you viewed) and the page you were on.
- Spam protection: forms use Cloudflare Turnstile, which processes technical signals from your browser to tell people from bots.
- Hosting logs: our host keeps standard server logs, such as IP address and requested pages, for security and operations.
The site sets no advertising or analytics cookies, and it does not track you across other sites. Because of that, it does not change its behavior for browser "Do Not Track" signals: there is no tracking to switch off.
Why we use it
To reply to you, to prepare the scorecard or quote you asked for, to send a payment link when you order, to schedule calls, and to keep a record of our conversation with you.
Who processes it
Brevo sends our emails and stores the contact record created when you submit a form. Cloudflare runs the spam check and routes email sent to our address. Vercel hosts the site. Each processes data only to provide its service to us.
Questions about any of this? Write to us, or go back to the free ranking check.
How long we keep it
Form messages stay in our inbox and the contact record stays in our contact list until you ask us to delete them; we do not delete them on a fixed schedule. Ask us and we delete your contact record and messages, unless we must keep something for a legal reason. We never use the list for newsletters or marketing emails.
Your choices
Write to support@tennesseeseo.company to see, correct or delete what we hold about you, or to stop hearing from us.
Changes
If this policy changes, the date at the top changes with it.